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ABOUT US
Lyra London was founded in 2019 with a refined vision: to create timeless pieces that embody elegance, comfort, and quiet confidence.
Designed for modern London living, our collections celebrate modern femininity through clean silhouettes and elevated simplicity.
At Lyra London, fashion is not just worn — it is felt.
FREQUENTLY ASKED QUESTIONS
What is the Estimated Delivery Time?
Delivery Time
After processing, orders are dispatched and delivery typically takes 5-10 business days.
Please note that delivery times are estimates and may vary due to factors outside our control, including carrier delays, or peak periods.
Will I receive a confirmation email after placing an order?
Yes, once you've placed your order, a confirmation will be sent to your email inbox. If you don’t see it, feel free to reach out to our customer service team, we’re happy to help you right away.
Email: info@livialondon.co.uk
Do you offer free shipping?
Yes, we offer free premium shipping because we value you as a customer and want to provide you with the best service.
Can I Return my order if it doesn’t fit?
If your item doesn’t fit or meet your expectations, you can return it within 30 days of delivery. Simply keep the product in its original condition and contact our customer support within 14 days of receiving your order— we’ll be happy to assist you with the return process.
How can I track my order?
You can track your order by entering your Order Number or Email/Phone Number on the "Track Your Order" page. Once you’ve entered your information and clicked "Track," you will be able to see the status of your order.
Once your order has been dispatched, you will receive an email confirmation with your tracking details. From that moment, you will be able to follow your parcel’s journey to your address.
What payment methods do you accept?
You can pay safely and securely with the following payment methods:
Credit Card: Visa, Mastercard, American Express, Apple Pay, Google Pay, Maestro, and Shop Pay
★★★★⯪ Rated 4.7/5 by 50,000+ Women
“It wasn’t instant delivery, but for the price and quality, I can’t complain at all. The sweater looks stunning and I’ve already worn it several times.”
“Dear team, thank you. I love the bag and its colour.”
“Hi Livia, the necklace arrived this morning, excellent item.”
“I was genuinely surprised by the quality. The coat looks elegant without feeling heavy or restrictive. It instantly makes an outfit look put together. I’ve worn it to dinners and everyday errands — it works for both.”
"Thank you, very satisfied."
“Finding stylish shoes that are also comfortable isn’t easy, but Livia London gets it right. The quality exceeded my expectations, Thank you Emma from customer support.”
“Hi Livia team, I received my order yesterday and it’s very very nice, my wife will love it on 3 Augustus for her birthday, many thanks.”
FREE SHIPPING
Enjoy free shipping with Royal Mail with full Track & Trace across the United Kingdom!
30-DAY MONEY BACK GUARANTEE
Your satisfaction is our focus. Our 30-day return policy guarantees you maximum flexibility and the best shopping experience.
SECURE CHECKOUT
We offer a variety of secure payment options. Pay easily and enjoy a safe shopping experience.